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What's in the eBook?

Creating Connections



What is Patient Engagement?

Get insights into the patient engagement movement and its changing goals, as well as who is responsible for ensuring the strategies are in place within your organization.

"We have enjoyed and value our partnership with RMP in meeting our critial business needs given the ever-changing matrix in the healthcare industry. With RMP's patient-centered approach, superior customer service and strong performance, it conclusively aligns well to both our mission and vision commitments for our organization."



Many view patient engagement as a campaign to improve satisfaction by delivering a better experience, but as patient expectations have changed so have engagement goals. Make sure your initiatives are aimed in the right direction and get insights into improving your campaigns for improved activation, engagement, and revenue.

Ultimate Checklist for Avoiding Claim Denials

Follow this comprehensive checklist when submitting insurance claims to improve claim denial rates.

Guidelines for Managing Write-Offs

Pinpoint unneccesary write-offs, and follow these guidelines for managing them, and strategies to avoid them altogether.

Steps for Collecting Throughout the Revenue Cycle

Follow this patient collections timeline to improve revenue and the patient experience.

Elements of a Collections Culture

Identify the key elements of a culture that promotes patient collections and get tips to implement them in your practice.

How to Improve Patient Engagement at Every Stage of the Revenue Cycle

Improving Engagement Throughout the Revenue Cycle

Get actionable tips at each stage of the patient experience for improving engagement, and boosting revenue as a result.

The Effect on your Revenue Cycle

Explore the economic impacts of successful (and unsuccessful) initiatives. 

Developing a Path to Success

Try this 10-step process for implementing new or improved patient engagement strategies for improved activation and receivables.

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