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Collecting from Patients eBook:


How do we collect from patients?

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What's in the eBook?

Collecting from Patients



Tips for Improving Collections at Every Stage of the Revenue Cycle

Actionable tips for collecting more from patients at each stage of the revenue cycle including pre-service, at time of service, and post service.

"We have enjoyed and value our partnership with RMP in meeting our critial business needs given the ever-changing matrix in the healthcare industry. With RMP's patient-centered approach, superior customer service and strong performance, it conclusively aligns well to both our mission and vision commitments for our organization."


Find out what sets us apart

Patient responsibility now accounts for nearly 1/4 of revenue in the healthcare industry. Start collecting more of it! This eBook provides tips and best practices at each stage of the revenue cycle for boosting receivables and maintaining a positive patient experience.

Ultimate Checklist for Avoiding Claim Denials

Follow this comprehensive checklist when submitting insurance claims to improve claim denial rates.

Guidelines for Managing Write-Offs

Pinpoint unneccesary write-offs, and follow these guidelines for managing them, and strategies to avoid them altogether.

Steps for Collecting Throughout the Revenue Cycle

Follow this patient collections timeline to improve revenue and the patient experience.

Elements of a Collections Culture

Identify the key elements of a culture that promotes patient collections and get tips to implement them in your practice.

A complete guide to using the entire revenue cycle for better connections & better collections

How to Change Your Mindset

Collecting money is a difficult task. Get advice for changing your mindset to feel more comfortable and to communicate better with your patients.

Best Practices

Best practices from leaders in both the healthcare and collections industries. 

Ways to Improve Patient Satisfaction

It's true! You can collect payment in full and create an exceptional patient experience. We'll tell you how.

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