Doug has served in the software application side of the collections and receivables industry since 1995, specializing in emerging collection technology and contact management solutions. With an emphasis in improving collection processes, Doug has deep experience consulting with large contact centers and healthcare providers leveraging current and developing technologies.
Before joining RMP, Doug served as a Senior Solution Consultant for Ontario Systems. Doug also served as the Product Director for their integrated solutions including their dialing and interactive voice response technologies, data services and cloud based solutions. Doug earned a master’s degree in Business Administration and a bachelor’s degree in Finance from Ball State University. Doug enjoys spending time with his wife and four daughters as well as serving at his church.